GPC58204 - Center Pull Hand Towel Dispenser opens with a key. They key has two sides: a 2 prong side and a screw head side. Use the screw head side to unlock the unit. Insert it into the lock and turn it clockwise. The unit should open to the side.
Due to the high variability of mounting surfaces, San Jamar does not supply mounting hardware for C-Fold/Multifold Towel Dispensers.
We offer several paper towel refills for the Georgia Pacific® 54338 Roll Towel Dispenser.
First, lets make sure you are using the right paper towels for your dispenser. The GPC5665001 is a universal dispenser, meaning you can use C-Fold and Multifold Towels by any brand, so long as they are the right size (9.2" x 9.4" for multifold towels; 10.10" x 13.2" for c-fold.) Georgia Pacific® Professional recommends 20204 Multifold Paper Towels and 20241 C-Fold Paper Towels.
Once you've got the right towels, place them in the dispenser folded side down. This allows users to remove the towels one at a time, one right after the other.
If these steps do not solve your problem, I recommend contacting Georgia Pacific at 1-866-Hello GP for troubleshooting and further assistance.
Paper Towel dispensers keep your public restroom neat and sanitary. On Time Supplies stocks quality Bobrick, San Jamar and Kimberly Clark paper towel dispensers, including complete touchless and automatic paper towel dispensers. Thanks to our fast shipping, your bathroom dispensers arrive in as little as a day. If you need more information on the restroom dispensers and janitorial supplies featured at On Time Supplies, or on GSA pricing, call us toll free at 1-866-501-6055. We're happy to answer any supply questions.