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SHIPPING CHARGES FOR OFFICE SUPPLIES

As a customer of On Time Supplies, you will be able to take advantage of our FREE shipping or $7.95 flat rate shipping for all items that can be sent to the 48 contiguous United States. (see details below).

SHIPPING RATES

  • FREE SHIPPING: Customers residing in the 48 contiguous states receive FREE delivery on all orders over $75.00 (restrictions apply*).
  • FLAT RATE SHIPPING: All orders under $75.00 receive flat-rate shipping of $7.95 (some restrictions apply**).

**Please note that we do not ship to Alaska and Hawaii.

DELIVERY

Same-day shipping, 24-48 business hour typical delivery: Orders placed before 3:30PM your local time zone, Monday through Friday, paid with credit card without complications are normally shipped the same day via UPS Ground service. Utilizing our national distribution network, orders ship from the distribution centers nearest the shipping address. If you require guaranteed next day delivery please call our customer service so we can provide your final cost. With normal delivery you will most likely receive your order the next UPS business day.

 

Payment complications could include:

  • Different shipping and billing addresses
  • Billing information inconsistent with what's on the credit card record
  • Orders that can't be verified by phone

 

Orders placed during non-business hours such as evenings, weekends, and holidays are normally processed and shipped on the next business day.

Orders paid by company checks are shipped once payment is received and verified.

Please note, however, overnight delivery is not guaranteed, is not available in all areas, and may be delayed due to stock availability or products unable to be shipped via UPS.

 

CAN I PICK UP OFFICE SUPPLIES AT AN ON TIME SUPPLIES WAREHOUSE?

On Time Supplies has a national warehouse network of over 35 warehouses across the United States of America. Our locations are built for fast delivery of over 40,000 products. We are happy to provide the ability to have customers pick up office supplies, furniture supplies, janitorial supplies, and computer supplies at our locations. Please call customer service at 866-501-6055, and let them know that you need to have a "will-call" order placed and which location you would like pick up from.

 

WHEN WILL MY OFFICE FURNITURE ORDER ARRIVE?

Furniture orders from the online catalog are only available within local trading areas. However, furniture deliveries may be scheduled for specific weekdays in certain areas.

 

DOES ON TIME SUPPLIES DELIVER TO MAIL DROP LOCATIONS?

A "Mail Drop" location is an address where a business or service accepts mail deliveries on behalf of a customer. On Time Supplies will deliver to Mail Drop locations such as a UPS Store (formerly Mail Boxes Etc.). However, On Time Supplies is unable to deliver to Post Office Boxes.

On Time Supplies can now ship to APO/FPO addresses.  (Restrictions apply)

 

DOES ON TIME SUPPLIES SHIP TO INTERNATIONAL ADDRESSES?

We are sorry, but we are unable to offer shipping outside of the 48 Contiguous States of America.

 

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Copyright © 2016 OnTimeSupplies.com, an Office Supplies company. P.O. Box 888016, Atlanta, GA 30356.
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